“Our 3 year agreement has just come to an end and I guess that there can be no greater testimonial than the fact that I am willing to sign another contract immediately and without hesitation. I liked the fact in particular that it was you who called to inform me that the contract was coming to an end, most companies would just allow the contract to roll over in the wish that it had been forgotten thus triggering a get out clause. You have such confidence in your product and service that you chose not to do that and that is rare in the business World.
During the past 3 years the level of service has been faultless and the Sharp machine that you helped choose for us has proven to be exactly what was required.
I look forward to working with you over the coming years,”
Sean Gleeson | Managing Director
A Happy Customer to Strategic Partner Alliance!
Aston & James, a local independent supplier of office & workplace supplies has been a Clarity customer since 2011 with a Sharp Colour A3/A4 Multi-Functional Device.
“The Sharp Multi-Functional Device satisfies all our business requirements from a functionality perspective. With equal importance, the equipment has been solid & reliable which is fundamental to the operation of our business. Like all equipment of this nature, they require on-going maintenance & Clarity’s Service Support team are ‘second to none’ with their; response times, equipment knowledge & advice. Clarity is a key supplier to our business & it’s an absolute pleasure dealing them.
We are so impressed by Clarity as a business, and the ‘over-all package’ of their products & service, we have formalised an agreement with Clarity to become a ‘Strategic Partner’. When our customer require a commercial business machine with a fully managed service support agreement, we have no hesitation is referring the business to Clarity knowing they will be completely looked after in every aspect.”
Darren Aston | Managing Director
“Clarity weren’t like the other copier companies I spoke to – they listened. Rather than try and sell me whatever they had in stock they listened to our requirements and provided a solution that fitted the bill. They continue to provide a ‘service lead’ maintenance contract which is quick, responsive and personable.”
Sarah Randall | Head of Operations and MI Systems