Service

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Do you really know what SERVICE means?

Two of the explanation’s given in the Collins dictionary of the word SERVICE are as follows;

“An act of help or assistance”
“The installation or maintenance of goods provided by a dealer after the sale”

Here at Clarity Copiers we have built our business over 26 Years on the reputation of the service we provide our customers and the manner in which we provide it.

We believe giving our customers a quality personal service today will provide us with the opportunity of keeping their business tomorrow – the life blood of any business..

We don’t hide behind remote “call centre” operations staff are here to provide a very personal touch when it comes to customer care, solving the difficult problems and continually monitoring the quality of our service standards.

Putting a face to a name means we are able to give a more personal service, and we promise your Clarity Technician will always ensure you of an above average level of service.

Prevention rather than cure is the basis of our service ethic. We don’t cut corners when it comes to ensuring our customer’s equipment is maintained as laid down by the manufacturers. We try our utmost to get to breakdowns as quickly as possible, we understand the inconvenience to the customer when “that photocopier” stops working, therefore for the most part we aim to provide an a.m/p.m service. Unfortunately sometimes the dreaded motorways or heavy traffic play a part over which we have no control, we do however make it a policy to notify our customers of any unreasonable delays, but be assured our Technicians try their very best to get there within acceptable timescales.

“IT’S OUR SERVICE THAT SETS THE STANDARD”

SO WHY NOT PUT US TO THE TEST?

Contact our Sales Team on 01628 527370

 

Quick Enquiry







Contact our Sales Team on 01628 527370 or simply make an online enquiry

THE CLARITY SERVICE CHARTER
It’s our service that sets the standard. Read why and put us to the test.