GUIDANCE & ADVICE


Getting the Best Quote
A SIMPLE AND HELPFUL GUIDE TO AVOID MAKING EXPENSIVE MISTAKES WHEN BUYING A NEW OR USED PHOTOCOPIER(MFP), OR UPGRADING YOUR EXISTING EQUIPMENT.
  

STEP 1: BASIC INFORMATION YOU NEED TO GIVE THE SUPPLIER

  • Number of copies you need to produce a month, copy or print format?
  • Tell them if you need A3 copying capability.
  • Do you do, or would you like to do scanning?
  • Is your quote for colour or mono?
  • How many paper trays do you require?
  • Do you need any of the following; stapling, hole punching, booklet making.
  • Any other specific requirements.


STEP 2: USEFUL THINGS YOU SHOULD KNOW

  • What does MFP stand for – Multi Functional Product
  • Do you know that most MFP’s will do the same job as a printer, copier or fax machine at half the price, usually on a fully inclusive maintenance agreement, based on a cost per copy.
  • Do you know that you can scan documents in colour at high speed directly across your network to a desktop or FTP folder, or email in PDF or Tiff directly from the document feeder of an MFP, also duplex from A5 to A3.
  • Do you know that you can audit all print traffic from your MFP and therefore control all your company’s print costs.
  • Do you know an MFP has a host of security features designed to protect the an accidental or illegal transfer of sensitive information.
  • Would job share give your business flexibility ? with an MFP you can select a device on your network that will do the job most effectively.
  • Ask how your MFP could make a greater contribution to your business


STEP 3: KEY FACTS ABOUT YOUR PURCHASE

  • Is it an outright purchase you require?
  • Had you considered the flexibility of leasing, i.e. being able to upgrade at any period during the lease, and offset the rentals?
  • Did you know with a volume plan, you can set out a budget for the number of copies you require and terminate for over use.
  • Perhaps the best option while you are deciding your exact requirements is a short term rental.
  • Make sure you understand the difference between your lease agreement and maintenance, this maybe stating the obvious but not knowing could give you a very expensive problem.
  • Understand fully the real costs of exiting from your current lease.


STEP 4: SERVICE – MAINTENANCE – AREN’T THEY THE SAME ?

  • No – Maintenance is about routines and working to manufacturers' specifications to keep the equipment in good working order – Service is about the quality and efficiency of the work undertaken by the supplier, and importantly the response times to the customers needs.
  • A standard maintenance contract should cover all consumables, spare parts, engineers time and travel, this fully inclusive service is usually based on a cost per copy.
  • Another option is to pay as you go, this can however prove to be expensive.
  • Other options are tailored made maintenance packages to suit the individual needs of the customer where it is possible to incorporate the purchase of the equipment as well.


STEP 5: CONTACT CLARITY